FAQ
What we can do
What types of IT products do you offer?
We provide a wide range of products, including servers, storage systems, network devices, routers, switches, firewalls, and load balancers from leading brands such as IBM, Lenovo, HP, Dell, EMC, NetApp etc.
Do you offer products from multiple brands?
Yes, we specialize in multi-brand IT hardware solutions, ensuring you get the best fit for your specific needs.
Can you customize solutions for my business?
Absolutely. We tailor our recommendations and solutions based on your requirements, budget, and long-term scalability goals.
Do your products come with a warranty?
Yes, all our products are covered by a warranty. The warranty period varies depending on the product and manufacturer
Do you offer free quote?
Definitely. Please feel free to reach us for your quote and inquiries. We would love to provide you further information for your business.
What hardware configuration options are available?
We offer a variety of hardware configurations, including different processor models, memory capacities, and storage options. Customization is available to meet specific client requirements.
How can I get a quote?
You can contact our sales team through our website, email, or phone with your requirements, and we’ll provide a detailed quotation promptly.
How long does shipping take?
Typically, order processing takes 1-2 working days. For in-stock items, shipping is completed within one week. Delivery times may vary depending on the destination.
What is the minimum order quantity (MOQ) for international orders?
We offer flexible procurement options for international customers. Standard products can be ordered starting from one unit, with tiered discounts available for bulk orders (10+ units). Customized projects require a minimum order of five units to optimize costs.
Can you provide DDP (Delivered Duty Paid) logistics solutions?
We have strategic partnerships with top logistics providers such as DHL and FedEx, supporting 11 international trade terms, including DDP and DAP. Delivery to major regions typically takes 7-12 working days, with specific terms varying by country.
We Like To Collaborate and Help Your Idea Succeed
Whether you’re launching a new project, upgrading your IT infrastructure, or scaling your business globally, our team brings the expertise, resources, and dedication needed to make it happen. We don’t just supply products—we become part of your journey, ensuring every step moves you closer to your goals.
Because when you succeed, we succeed.